People, messages, and newsletters

Connect helps manage your relationships and communicate with the people connected to your work. Its available areas include people/followers, follower groups, messages, newsletter subscribers, and newsletter drafts and history. Sign in to manage your personal relationships and check the current plan when a sending feature requires access.

Following, newsletter subscription, group membership, and a message thread are different relationships. Following an author is not the same as enrolling in their Course, importing a note, or consenting to every newsletter.

Browse and search people

The people list brings together available follower/following and subscriber relationships. Filters include all, follower-related, subscribers, and mutual relationships. Mutual means that you follow each other; the follower-related view can include either direction.

Search matches the loaded person's name and bio. A selected group restricts the list further, and counts describe that scoped relationship list. This is not a full-text search of every public profile or every conversation.

1. Open the people or followers area and select the relationship filter you need.
2. Search a name or bio keyword.
3. Check any selected group when the results appear narrower than expected.
4. Open the person's available profile or conversation action.

Follow and unfollow

Follow an author through the available public, profile, Import, or relationship controls to keep up with their activity. Inspect whether you are following them, they follow you, or the relationship is mutual. These directions can affect group and recipient selection.

Unfollow through the available relationship action when you no longer want that connection. In the people list, a bulk remove/unfollow action acts on selected people you currently follow; it does not delete their accounts or automatically unsubscribe every newsletter relationship.

Organize follower groups

Groups organize eligible followers for recipient selection and relationship browsing. Use the group management or tree controls to create and manage the groups offered by the interface. Group membership does not change a person's notes, account ownership, or the visibility of your private workspace.

Select people, choose the available group action, and review membership afterward. Only eligible relationships may be added; a person appearing as a subscriber is not automatically a follower you can group in the same way. Renaming or removing a group is different from unfollowing every member.

1. Create or select a group in the group-management area.
2. Enter selection mode in the relevant relationship list.
3. Select the eligible people and check the count.
4. Choose the target group and wait for the membership update.
5. Open the group filter and verify its members before using it as an audience.

Read messages and conversations

Messages provides conversation and inbox/sent views where available. Open a conversation or message to inspect the sender, content, and time context. Read state and notification indicators help return to activity you have not yet inspected.

On a wide screen, a list and detail pane can appear together. On mobile, open a thread to focus on the detail view and use the back control to return to the list. A conversation popup provides another way to reply to a person without treating the text as a public note comment.

Compose a message

Available message access and send limits depend on the account and plan. A group or all-followers audience can involve many recipients; check the scope rather than treating it like a one-person reply. A typed name that was not confirmed as a recipient chip may not select the intended person.

1. Choose Compose or reply within an existing conversation.
2. Select an individual, follower group, or the offered all-followers audience through recipient suggestions.
3. Review the recipient chips and remove unintended audiences before writing.
4. Add the required subject/body content and use the available formatting controls for readable text.
5. Review the content and audience, then Send once and wait for confirmation.
6. Inspect the sent or conversation view rather than resending immediately if the result is uncertain.

Manage newsletter subscribers

The subscriber area lists available newsletter relationships. Search and inspect the list to understand who subscribed before preparing a newsletter. A subscriber count and a follower count can differ because these are separate channels.

Import and Course surfaces can offer subscription controls. Review the current state and any opt-in choice rather than assuming every reader or importer receives your emails. Use the available subscription-management or unsubscribe route when preferences change; unfollowing alone need not remove a newsletter subscription.

Create a newsletter from a note

The newsletter compose flow starts with a note, then selects recipients and prepares a preview. It can carry the note's content and a link to the source. Confirm that the note is appropriate for the intended audience before turning it into an email.

A private note can trigger an accessibility prompt in the compose flow. Review the option to enable sharing so recipients can reach the linked note. Sending an email and publicly publishing the note are separate operations, even though both can expose material outside your workspace.

1. Open newsletter Compose and choose the source note.
2. Review the subject and optional preview text; edit them for the email audience.
3. Check the selected note's link accessibility and any sharing prompt.
4. Continue to recipient selection.

Select newsletter recipients

Choose the available audience mode and inspect individual subscribers or groups through the recipient selector. The recipient summary should match your intended scope before you continue. Groups organize an audience; they do not guarantee that every listed person is eligible for every send.

Do not infer delivery permission from a note's view count or an import count. Use the actual available newsletter recipient list. A test email, an in-app message, and a full newsletter send have different recipients and outcomes.

1. Choose all eligible recipients or the offered group/individual selection.
2. Review selections and the displayed recipient summary.
3. Remove unintended recipients or groups.
4. Continue to Preview and check the audience again before sending.

Preview, translate, and send a test

Preview shows the email rendering generated from the selected note and subject settings. Use the preview to inspect text, images, links, and mobile readability. Preview generation does not send to your audience.

Where translation is offered, generate and review the translated content before using it. A translation can change terminology or tone and may consume generation usage. The send-test control lets you inspect an actual email through the offered test route; it is separate from the full audience send.

1. Load the preview and inspect title, preview text, main content, and note link.
2. Generate a translation if needed and review the result.
3. Send a test through the available test control.
4. Inspect the received email and source accessibility, then return to fix problems before distributing.

Save a draft or schedule delivery

Save draft preserves the editable newsletter without sending it. Return from the drafts list to resume. The compose flow also offers Send now or a scheduled date/time. Review the displayed time and the confirmed schedule rather than assuming it uses a different recipient's local clock.

Submitting a schedule creates a future send, not immediate delivery. A draft is different from a scheduled newsletter; saving the draft alone does not activate the schedule. Wait for the success confirmation and check the newsletter's status in history.

Read newsletter history and cancel a schedule

History distinguishes draft, scheduled, sending, sent, and failed states where present. Open an item to inspect its status, send or scheduled time, and available delivery statistics. Sent statistics describe delivery activity, not a guarantee that recipients understood or even read the entire note.

For a scheduled item, use Cancel schedule where offered and wait for confirmation. Cancellation is not an email recall; content already sent or copied by a recipient cannot be removed by changing the draft. Inspect the current status before cancelling or retrying a failed operation.

Notifications and channel boundaries

Notifications help return to relevant messages and social activity. Open the notification control to inspect activity and mark it as read through the available actions. Browser push permissions are managed in Setting and can affect whether an alert reaches the current device.

An in-app notification, a message thread, a newsletter email, and a public comment are separate channels. Avoid placing private information in a comment when you intended a direct message, and do not assume changing a push preference unsubscribes from newsletters.

Troubleshoot Connect

• People list appears incomplete: clear relationship/group filters and check whether the person belongs to your current follower or subscriber relationships.
• Cannot add a person to a group: check that the relationship is eligible for follower-group membership.
• Compose or Send is blocked: check sign-in, plan access, sending limits, and required recipient/content fields.
• A recipient is missing: use the supported follower/group/subscriber selector; typing a name alone may not confirm a recipient.
• Newsletter links do not open: inspect source-note sharing and the actual audience URL before sending again.
• Translation looks wrong: correct terminology and review the email preview and test before distribution.
• A scheduled email has not arrived: inspect the confirmed time, status, and any error. Scheduled is not the same as Sent.
• A send result is uncertain: inspect history first to avoid duplicate distribution.