Plans, billing, and usage

Plans explains subscription access and metered usage. Use the live Pricing page to compare the currently offered plans, and the signed-in account pricing area to inspect the active subscription and billing controls. Profile and appearance preferences are covered by Setting, not this page.

Plan names, prices, included features, and allowances can change. The values shown by the live pricing, checkout, and account usage screens are the reference for your account. This guide explains the workflow without promising a fixed price, unlimited generation, or a particular allowance.

Compare the current plans

A feature being visible in navigation does not guarantee that every account can use it without limits. An upgrade prompt can identify a plan-gated action; a credit or rate-limit message can identify a separate usage restriction.

1. Open Pricing and read each plan's description and included features.
2. Compare the tools you need, including ordinary AI questions, media analysis, study generation, storage, and communication access where listed.
3. Inspect the displayed price and billing period, along with any current subscription indicator.
4. Open the relevant plan action to review the checkout or access information.
5. Check the final checkout terms before confirming a purchase.

Subscribe through web checkout

Choose the offered subscription action while signed in to the intended account. The web flow opens the configured checkout so you can inspect the plan and payment information. A checkout page is a purchase step, not proof that the subscription is already active.

After payment, return through the confirmation flow and inspect the account's active plan. Subscription updates can require the payment confirmation to finish processing. If you are unsure whether a purchase completed, check the payment confirmation and account state before starting another checkout.

Inspect an active subscription

The signed-in pricing page shows the active subscription when one is available, including the plan name, status, and current period dates where present. Review these rather than inferring the plan from an old screenshot or the text of a previous receipt.

A subscription status and remaining credits describe different things. An active plan can still have metered-action restrictions or an exhausted allowance, while included ordinary text questions can follow a different rule. Check both the plan and the relevant usage state.

Manage billing

The billing portal's actual options determine which changes are available for the subscription. This guide does not promise an immediate cancellation date, automatic refund, or a particular proration rule. Closing the portal without confirmation does not complete a billing change.

1. Open the account pricing area for the account that owns the subscription.
2. Choose Manage billing when offered.
3. Complete any authentication requested by the billing portal.
4. Review the available payment, invoice, subscription-change, or cancellation controls in that portal.
5. Confirm the intended change and check the portal's effective date and final confirmation.
6. Return to R-report and inspect the updated account state after processing.

Understand metered AI actions

Credits or usage account for supported generation actions. Ordinary text Q&A in a personal note can be exempt from credit deduction for an eligible active plan. That exemption is limited to its qualifying route and request; it is not a blanket exemption for all AI tools.

Web search, image generation, video or media analysis, translation, note generation, review/rewriting actions, and Study Tools can remain metered. Generic generation and public-reader flows can follow different access rules. Check the action and current account message before assuming that a visible AI panel is free to use.

Read the credit balance and pending usage

The account dashboard's credit display can show allowance, usage, reservations, and remaining credits where available. A request can reserve credits before generation finishes. Reserved usage can temporarily reduce the amount available for another request, even before the final charge is settled.

Successful generation records usage; a failed request can release its reservation through the relevant flow. Allow refresh or reconciliation to complete before concluding that a pending request was charged twice. Do not rely on a fixed credit amount from this guide when the live account screen differs.

• Check allowance and remaining balance for the current account and cycle.
• Distinguish a pending reservation from completed usage.
• Longer inputs, richer output, and certain generation types can require more usage than a short text question.
• A usage balance does not remove rate limits, source-access restrictions, or a plan gate.

Cached playback and repeated generation

Existing Read aloud audio is reused without a new generation charge. Generating missing audio is a separate billable operation for the eligible requesting user. Changes to note text can require new audio for the changed material.

Practicing an existing saved quiz or flashcard set is different from asking AI to generate a new set. Repeating generation or creating a new image can consume additional usage even if the previous result already exists. Reuse reviewed material when another generation is not needed.

Platform and access differences

Web and mobile purchase flows can be different. Use the billing-management route offered for the platform and subscription involved, and inspect the final purchase confirmation. Do not assume that every subscription bought through another channel appears as a web-portal-managed purchase.

Guest trials are limited and are not a paid subscription. Sign-in alone does not activate a paid plan, and a visible upgrade button does not prove that an existing payment failed. Check the actual subscription and usage state before changing accounts or purchasing again.

Troubleshoot subscription and usage issues

• Upgrade still appears after purchase: check the signed-in account, checkout confirmation, and active subscription after processing.
• An AI action is blocked on an active plan: inspect whether the action is metered, credits are reserved/exhausted, a rate limit applies, or a source cannot be accessed.
• Balance looks lower during generation: a pending reservation can affect available usage until settlement.
• Manage billing opens a separate login: follow the configured portal's authentication and use the subscription's account details.
• A billing change is not reflected: check the confirmed effective date and account state before repeating the operation.
• Expected feature is missing: compare the live plan details and the action's actual access message.
• Uncertain payment outcome: inspect confirmation and billing history before submitting another purchase.